SHIPPING & RETURNS

we provide free shipping all over the world. please ensure that you read the shipping terms before ordering.

the payment methord

now, we accept visa, master and western union for the payment and the western union can enjoy 10% discount.

transport policy

1. once we receive your orders and confirm the payment will process your order in 1 - 3 working days, and usually takes about 3 to 5 working days for the trasporto.se your order is urgent, please e-mail customer service, thank you!

2. to deliver a package to hong kong post air mail, ems.

4. if you don't want to answer e-mails from our customer service exceeding 15 days, your order will be cancelled automatically, and the 20% fee will be charged, thank you!

cancellations

if your order was successfully, but you want to cancel for the reasons, we must pay the tax (15% of the total). in addition, the order can not be canceled when he was party, thank you for your understanding.

the return policy

we hope you are completely satisfied with the transazione.se don't accept your return / replacement within 3 days from the date on which it received the products.

1. if you want to get the order, please note that you have to pay for the shipping fee to send back, and the shipment fee paid to send will be deducted from the refund, thank you!

2. if you want to trade for the size, please note that you have to pay for the shipping fee to send back, and also the shipment fee to send, thank you!

3. we do not accept refund / replacement for the following reasons:

1. slight differences in color and details.

2. the client doesn't take / sign for the package, and the return to the supplier.

3. return packets because of refusal or unacceptable to the address of the cliente.non can delay the package at our expense, such as the provision of cost is to carico.quindi, please make sure that your address info, full name and tel.number 100% correct when you place the order.

refund policy

we have received your process the refund once return packets. please note that you will receive the refund within working day, if you still get your money back for the date, please contact us as soon as possible, we must help to any request relating to it.